Blue Label Telecoms Vacancies 2024 Apply Here Blue Label Telecoms Careers

Blue Label Telecoms Vacancies 2024 Apply Here Blue Label Telecoms Careers Government Jobs Available Now In South Africa 2024. Latest Blue Label Telecoms Job Vacancy 2024

Blue Label Telecoms Jobs Everyonea’s Always in the Search for a Good Job- High Pay, Job Security, Space to Grow. It’s What We Prepare Our Whole Lives For. However, it’s Gotten More and More Difficult in Recent Years, With Population Growth and Companies Preferring Cheap Labour.

Blue Label Telecoms is Currently Hiring for a Few Posts in South Africa Government Jobs.

Below, We have Provided More Details on the Kinds of Positions Available, the Pay, How to Apply, and More.

Blue Label Telecoms Vacancies 2024 | Apply Online For Customer Service Manager: BLC Job Opportunity

Working at Blue Label Telecoms Jobs 2024 Vacancies: Blue Label Telecoms is one of the leading South Africa Government Vacancies Jobs Providing Company. Based in South Africa, with its Main Base of Operations in Sandton, they Specialize in Online Classified Advertising, Publishing, Payments and Venture Capital Investment.

Right now, Blue Label Telecoms has a Few Job Openings they are Hiring For. Jobs Near Me at Blue Label Telecoms in Sandton, Gauteng. These Posts Will be Opening in South Africa, so For Those Who are Available to Work there or Wish to Work on an International Level, this Will be a Good Job Opportunity. No Deadline has Yet been Announced, but the Sooner You Apply, the Better Chances You Have.

Indeed Careers24 Jobs in South Africa. If You Wish to Know More, or Apply for a Job Position, You Can Click on This Link:

Job Summary For Blue Label Telecoms Vacancies 2024

Last Date to Apply: As Per Hiring Organization Required
Hiring Organization Blue Label Telecoms Careers Vacancy
Job Profile Customer Service Manager: BLC
Salary Average R 480 000 per year
Job Location Jobs In Sandton
Provinces Jobs In Gauteng
South Africa Government Jobs 2024

Full Job Description of Blue Label Telecoms Vacancies 2024

As There are Several Job Positions That have Opened up, Each one Has its Own Job Description as Well, as Well as Slightly Different Requirements and Qualifications.

Whenever a Job Vacancy is Issued, there are Some Criteria Stated in the Eligibility Section That the Applied/ Interested Candidate has to Meet. Otherwise, they Won’t be Able to Get Selected for the Concerned Post.

Therefore, the Sections That a Candidate has to Match for this Vacancy are as Follows-

Full Details For Customer Service Manager: BLC Jobs

Job Purpose

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. To ensure the best possible experience for our customers through planning ,coordinating and control of the activities of the customer experience team to maintain and enhance customer relationships and meet organizational and operational objectives.


Customer Experience Strategy Execution

  • Support cross-functional work areas targeted to resolve issues raised by customers
  • Implements processes and procedures to improve operational efficiency
  • Strive toward the achievement of customer service objectives through the contribution of customer service information and strategic plans
  • Preparation of action plans, relaying quality customer service standards and resolving any departmental issues/problems
  • Identify customer service trends, determine system improvements, and implement changes that improve existing strategies and bring about improvement in customer support initiatives
  • Implement customer service policies and procedures
  • Communicate customer service standards
  • Review and assess customer service contracts
  • Oversee the achievement and maintenance of agreed customer service levels and standards-aligned to SLAs
  • Creation of KPI’s and monthly business reviews
  • Ensure the necessary resources and tools are available for quality customer service delivery
  • Coordinate and manage customer service projects and initiatives

Customer Engagement

  • Maximizes customer service operational performance through the provision of technical advice to the team, detecting and diagnosing customer service issues, and analyzing and solving those issues
  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Manages the customer service operations, which deals directly with customers and is the first point of contact
  • Participate in communication with customers via telephone, mail, email, fax, and face-to-face
  • Handle complex and escalated customer service issues
  • Leverage deep functional expertise in order to expand the customer’s use of existing products and to identify new products offerings
  • Build/maintain a rapid channels of communication to customers in case of service-related issues and events
  • Represent the “Voice of the Customer”
  • Create a culture of Customer Centricity
  • Coordinates troubleshooting, support, and service for equipment and networks when necessary


  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports to line manager or respective business units
  • Develops, tracks and reports key performance measurements for the unit
  • Assess and review customer complaints
  • Track customer complaint resolution
  • Monitor accuracy of reporting and data base information
  • Analyze relevant data to determine customer service outputs
  • Demonstrate advanced insights and understanding of customer’s business/ industry and challenge appropriately the way a customer views both their business and processes

Team Management

  • Direct the daily operations of the customer service team
  • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
  • Through effective inspirational leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all stakeholders
  • Role model behavior and motivate team members in line with the core values
  • Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management
  • Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports
  • Manage efficient Reporting


  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
  • Keep ahead of industry’s developments and apply best practices to areas of improvement


Behavioural competencies

  • Communicates Effectively
  • Plans and Aligns
  • Customer Focus
  • Business Insight
  • Interpersonal Savvy
  • Collaborates
  • Cultivates Innovation
  • Balances Stakeholders
  • Instills Trust
  • Ensures Accountability
  • Manages Complexity
  • Optimizes Work Processes
  • Situational Adaptability


  • Matric
  • Bachelor of Commerce in a related field


  • Minimum of 5 years progressive experience within a similar role
  • Experience in a Customer Service environment essential
How To Apply For Blue Label Telecoms Careers 2024

Blue Label Telecoms is Currently Recruiting, therefore, Those who are Interested and Possess the Above Required Qualifications, Can Apply to These Vacancies in the Following Manner:

  • Visit this Below link and Create a Account to Able to Access the Application Page.
  • Once You Can See the Job Openings, Click on the One That Interests You and is Suited to Your Qualifications.
  • Read Through the Job Description to Make Sure it is Your Intended Choice, and Then Click on ‘APPLY’.
  • Fill up the Application Form With as Many Details as Possible and Make Sure it is All Accurate. Once You Are Done, Double-check the Form to Make Sure There are No Mistakes.
  • After Double-checking The Form, Click Submit.
  • It is Advisable to Save the Form in Case it is Required for Future Reference.
Submission Link For Blue Label Telecoms Vacancies 2024

In this Article, We Have Provided all The Information Posted by Blue Label Telecoms So far. For More Information or More Updates, Regularly Click on The Apply Now Link and Apply by Checking

Apply Now

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