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Administration Lead

Company Overview
Our client is one of the world’s largest globally diversified natural resource companies.

Job Summary
Responsible for the overall management of the function that determines the strategic information management framework (business process management, information and knowledge management) direction to support the business and efficiently receive, transfer, process, and analyze information and business processes with the organization and along the value chain.

Key Accountabilities:

• Examine current and new business operations procedures.
• Identify effective solutions for business software system issues.
• Report common patterns, questions, and other issues to management.
• Monitor company systems status and report any progress or changes.
• Research and estimate the costs of upgrades and improvements.
• Establish specifications for new projects by developing project goals, phases, and budgets.
• Roll out new business systems to the operations and work as a project team member.
• Provide support on implemented business systems.
• Improve training and operational procedures within a business to increase efficiency and productivity.
• Support various departments and operations in reaching their goals through improving/implementing process flows and business systems and resulting in automation, efficiency, improved quality of data, reduction of errors, save costs, etc.
• Supervision – Measure and manage the IS support team workload as well as achieving the project deliverables set out by the business.
• Talking with management to determine their needs and work directly with operations to understand the individual needs of the business., coordinating with IT professionals to create or update software based on those needs and training company employees on how to use the software effectively in their daily jobs. Understand the requirements and to proactively propose solutions.
• Oversee implementation projects from beginning to completion.
• Use a variety of data analysis and organization tools to discover the most impactful insights.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Management the change management process (testing changes, developed application/software and processes).
• Assist developers to resolve technical issues during the software/application development life cycle process.
• Communicate with the business on the new application I system or any change.
• Drives continuous improvement on daily processes used, projects and software application.
• Continuous improvement – Root cause analysis, risk analysis, gap analysis.
• Motivate, Support and manage the site based IS Support team through any issues both personally and work.

Qualifications and Skills

• Relevant Post Graduate Degree
• 15 years relevant experience
  • Competencies:
    • Ability to utilize and understand business systems, policies, and procedures.
    • Knowledge of IS practices, procedures and principles;
    • People management skills and the ability to motivate and engage employees.
    • Administration skills.
    • Ability to establish expectations and clear direction to meet goa ls and objectives.
    • Critical thinking that includes: questioning, analysis, synthesis, interpretation, inference, inductive and deductive reasoning, intuition, application and creativity;
    • Ability to plan and implement change initiatives; and
    • Ability to present information effectively in a manner suited to the characteristics and needs of the audience

The Rewards
The position offers a competitive remuneration package

Contact us
Please apply directly by submitting your resume, preferably as a Microsoft Word document