iKhokha Vacancies 2022 Apply Online iKhokha Career www.ikhokha.com

iKhokha Vacancies 2022– Everyone’s Always in the Search for a Good Job- High Pay, Job Security, Space to Grow. It’s What We Prepare Our Whole Lives For. However, it’s Gotten More and More Difficult in Recent Years, With Population Growth and Companies Preferring Cheap Labour.

iKhokha Jobs is Currently Hiring for a Few Posts in South Africa Government Jobs.

Below, We have Provided More Details on the Kinds of Positions Available, the Pay, How to Apply, and More.

iKhokha Vacancies 2022 | Apply Online For Manager Job Opportunity

Working at iKhokha Career Vacancies: iKhokha is one of the leading South Africa Government Jobs Providing Company. Based in South Africa, with its Main Base of Operations in Umhlanga, they Specialize in Online Classified Advertising, Publishing, Payments and Venture Capital Investment.

Right now, iKhokha has a Few Job Openings they are Hiring For. Jobs Near Me at iKhokha in Umhlanga, KwaZulu-Natal. These Posts Will be Opening in South Africa, so For Those Who are Available to Work there or Wish to Work on an International Level, this Will be a Good Job Opportunity. No Deadline has Yet been Announced, but the Sooner You Apply, the Better Chances You Have.

Indeed Careers24 Jobs in South Africa. If You Wish to Know More, or Apply for a Job Position, You Can Click on This Link: www.ikhokha.com

Job Summary For iKhokha Vacancies

Last Date to Apply: As Per Hiring Organization Required
Hiring Organization iKhokha Careers Vacancy
Job Profile Manager
Salary Not Disclosed
Job Location Jobs In Umhlanga
Provinces Jobs In KwaZulu-Natal
South Africa Government Jobs 2022

Full Job Description of iKhokha Vacancies

As There are Several Job Positions That have Opened up, Each one Has its Own Job Description as Well, as Well as Slightly Different Requirements and Qualifications.

Whenever a Job Vacancy is Issued, there are Some Criteria Stated in the Eligibility Section That the Applied/ Interested Candidate has to Meet. Otherwise, they Won’t be Able to Get Selected for the Concerned Post.

Therefore, the Sections That a Candidate has to Match for this Vacancy are as Follows-

Full Details For Manager Jobs

Company Description
iKhokha is one of the fastest-growing fintech companies in Africa. As you’d expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. 

 

Job Description
iKhokha is seeking a Customer Support Officer to join our Growth Division. We are looking for an outstanding individual who is customer-centric, with a sense of urgency and commitment to respond to and resolve technical support queries from our customer base. 

So what will you do?

You will be responsible for acting as a liaison between customers and various internal iKhokha ‘hubs’ assisting with complaints and any queries relating to but not limited to: Orders, deliveries, cancellations, refunds, exchanges, Merchant accounts, billing, statements, technical hardware, software and product related queries.

Deal Breakers:

  • 1 – 2 years customer service experience with a focus on technical support skills.
  • 1 – 2 years experience working within a call centre environment in a support/customer focused role.
  • Experience in using a CRM tool for managing customers. Knowledge of Hubspot would be advantageous.
  • Computer literate and proficient on the following MS Office packages; Outlook, Word, Excel, PowerPoint.
  • Excellent communication skills, both verbally and in writing.
  • Excellent negotiation and objection handling skills.

What would you be responsible for?

  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly according to iKhokha Service Level Agreements (SLAs).
  • Resolve customer complaints via phone, email, live chat and social media platforms.
  • Apply training, scripts, processes and policies, maintaining a balance between company policy and customer benefit so that issues are handled in the best interests of both
  • Review applications submitted and assist customers with KYC and FICA requirements for successful on-boarding.
  • Escalate any urgent queries or issues that require input from Senior Management.
  • Compile weekly reports on call volumes and related statistics.
  • Compile monthly reports on overall ‘state-of-our-customers’.
  • Accurately capture and manage customer details and interactions on CRM system Be proactive in suggesting any changes or improvements to scripting, sales or service procedures that will benefit iKhokha and our customers.
Qualifications
Completed Matric / Grade 12. 

Additional Information
Perks of joining the Tribe?

  • You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
  • Hybrid, remote and in office work models.
  • Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
  • Visionary Leadership.
  • Study leave.
  • Access to on demand learning and development.
  • A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.
How To Apply For iKhokha Careers 2022

iKhokha is Currently Recruiting, therefore, Those who are Interested and Possess the Above Required Qualifications, Can Apply to These Vacancies in the Following Manner:

  • Visit this Below link and Create a Account to Able to Access the Application Page.
  • Once You Can See the Job Openings, Click on the One That Interests You and is Suited to Your Qualifications.
  • Read Through the Job Description to Make Sure it is Your Intended Choice, and Then Click on ‘APPLY’.
  • Fill up the Application Form With as Many Details as Possible and Make Sure it is All Accurate. Once You Are Done, Double-check the Form to Make Sure There are No Mistakes.
  • After Double-checking The Form, Click Submit.
  • It is Advisable to Save the Form in Case it is Required for Future Reference.
Submission Link For iKhokha Vacancies

In this Article, We Have Provided all The Information Posted by iKhokha So far. For More Information or More Updates, Regularly Click on The Apply Now Link and Apply by Checking

Apply Now

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