AnyVan Vacancies 2024 | Apply Online For Customer Services Agent Job Opportunity

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AnyVan Vacancies 2024– Everyone’s Always in the Search for a Good Job- High Pay, Job Security, Space to Grow. It’s What We Prepare Our Whole Lives For. However, it’s Gotten More and More Difficult in Recent Years, With Population Growth and Companies Preferring Cheap Labour.

AnyVan is Currently Hiring for a Few Posts in South Africa Government Jobs.

Below, We have Provided More Details on the Kinds of Positions Available, the Pay, How to Apply, and More.

AnyVan Vacancies 2024 | Apply Online For Customer Services Agent Job Opportunity

Working at AnyVan Career Vacancies: AnyVan is one of the leading South Africa Government Jobs Providing Company. Based in South Africa, with its Main Base of Operations in Cape Town, they Specialize in Online Classified Advertising, Publishing, Payments and Venture Capital Investment.

Right now, AnyVan has a Few Job Openings they are Hiring For. Jobs Near Me at AnyVan in Cape Town, Western Cape. These Posts Will be Opening in South Africa, so For Those Who are Available to Work there or Wish to Work on an International Level, this Will be a Good Job Opportunity. No Deadline has Yet been Announced, but the Sooner You Apply, the Better Chances You Have.

Indeed Careers24 Jobs in South Africa. If You Wish to Know More, or Apply for a Job Position, You Can Click on This Link: www.anyvan.com

Job Summary For AnyVan Vacancies 2024

Last Date to Apply: As Per Hiring Organization Required
Hiring Organization AnyVan Careers Vacancy
Job Profile Customer Services Agent
Salary R12 000 a month
Job Location Jobs In Cape Town
Provinces Jobs In Western Cape
South Africa Government Jobs 2024

Full Job Description of AnyVan Vacancies 2024

As There are Several Job Positions That have Opened up, Each one Has its Own Job Description as Well, as Well as Slightly Different Requirements and Qualifications.

Whenever a Job Vacancy is Issued, there are Some Criteria Stated in the Eligibility Section That the Applied/ Interested Candidate has to Meet. Otherwise, they Won’t be Able to Get Selected for the Concerned Post.

Therefore, the Sections That a Candidate has to Match for this Vacancy are as Follows-

Full Details For Customer Services Agent Jobs

AnyVan makes moving anything easier, more affordable and greener for everyone. Our sole objective is to use technology and innovation to improve the efficiency and experience of the entire delivery and moving process. With over 8 million customers across the UK, Germany, France, Spain, Italy and Ireland since launch over a decade ago, such work has made us the largest, fastest growing tech company in the logistics industry.
Whilst we don’t own any vans or employ any drivers, we develop and apply leading technologies to manage supply and demand. This allows us to facilitate the most efficient journeys (routes, timings and costs) for transport providers, consumers and many recognised household brands, including TK Maxx, UniDays, Dunelm, Santander and Hunters.
Sustainability is a core part of AnyVan’s mission. Using technology to help reduce environmental impact has always been at the top of our agenda. We’re proud to say we’ve achieved carbon-neutral status on all our transport moves, and we won’t stop here.
Established in 2009, the last couple of years saw us celebrate unprecedented growth, and we’re expecting 2024 to be even more exciting. In January 2024, Vitruvian partners invested £125m to acquire a majority stake in the business and provide growth capital to support our expansion, making the largest ever growth capital investment into a UK-based logistics marketplace and reinforcing our position as the UK market leader.
Although we’re driven by technology, we know it’s our employees and transport providers at the heart of our success. Every voice counts, and each person has an impact, leading us to focus on personal and professional development and empowering individuals. We think big, we think differently, and we know good ideas can come from anywhere- or anyone.
Our Customer Service team is a busy department who handle a high volumes of calls and solve a wide range of queries from our Customers and Transport Partners based in the UK and Europe. As a key point of contact for customers and the face of AnyVan our Customer Services team need to embody our culture and values; have bags of enthusiasm, a genuine passion for people and outstanding customer services, be resilient, inquisitive and able to approach problems from multiple angles!

What you’ll be doing:

  • Make sure call waiting times are kept to a minimum, maximum call volumes are answered and team objectives are delivered
  • Manage inbound calls and engage with our customers through a range of channels to resolve queries with a focus on retaining and promoting positive customer relationships
  • Actively listen to our customers to correctly assess, manage and resolve queries aiming for successful first call resolution on every call
  • Escalate any complex/high risk issues quickly and appropriately and keep all parties fully informed until they’re resolved
  • Keep all customer communication records and data updated and accurate in the right systems

Skills and experience we think you’ll need to be successful in the role:

  • Customer services experience preferably in a contact centre environment
  • Have a confident and friendly telephone manner and be comfortable engaging in conversation with customers
  • Practice active listening, remain calm under pressure and display empathy to have high quality conversation with customers and transport providers and guide them through solutions to achieve the best results for the business
  • Care about doing a great job and delivering unparalleled levels of service and for customers
  • Comfortable working to and achieving targets
  • The ability to adapt quickly, juggle multiple tasks and prioritise workload
  • Able to work and learn quickly in a fast-paced, fun and dynamic environment
  • Have outstanding verbal and written english communication skills
  • Good numerical skills and able to use maths efficiently to solve some customer queries
  • Proficient with a range of IT packages (G-suite) and services
  • Be fully flexible and able to work on a variety of shift patterns over seven days a week

Company Benefits

  • R12,000 TCTC per month with scope for progression
  • Performance related pay opportunities
  • Medical Aid contribution
  • 5% contribution towards pension fund
  • 20 days holiday a year
  • In-house barista
  • Friday drinks and regular social activities
  • The chance to work for a fast-growing disruptive technology business
For some helpful hints and tips on writing your CV please click on this link;
Helping your CV to stand out
The Interview process and what to expect
If your application is successful you will be asked to answer a few easy questions to help you bring your skills and experience to life using a one way video link. This should take you approximately 15-20 mins and can be completed in your own time at a time that suits you
If you are successfully progressed to the next stage, we will ask you to complete 3 simple exercises involving a role play and a numerical and written exercise based on scenarios your are likely to face in the role. This will take approximately 1.5 hours and can be facilitated online or in our offices.
Final stage will be to invite you in to the office for a face to face interview and to meet the team so that you can get a feel for the role first hand and make sure AnyVan is right for you too! This will take approximately 1 hour.
All applicants must be currently located in and fully eligible to work in South Africa and able to commute regularly to and be based from our offices in the Central Business District in Cape Town.
We are extremely proud of our culture and believe in the many benefits that being in the office provides and all of our roles require regular time in one of our key offices depending on where you’re based.
We support flexible and hybrid working wherever possible but some roles remain fully office based. Please note – Operational roles in our Contact Centre in Cape Town are fully office based. Where we can support it, typical working patterns would be 3 days in the office 2 days from home. However, we appreciate everyone’s situation is unique and are open to conversations around the working patterns.

Diversity and Inclusion
At AnyVan we’re focused on equality. We believe that diverse teams are the best teams and foster an inclusive environment where we celebrate our differences and where our people can be their authentic selves. We believe this encourages collaboration and supports opportunities for our people and teams to deliver their best work. We encourage and welcome applications from anyone that shares this passion.
How To Apply For AnyVan Careers 2024

AnyVan is Currently Recruiting, therefore, Those who are Interested and Possess the Above Required Qualifications, Can Apply to These Vacancies in the Following Manner:

  • Visit this Below link and Create a Account to Able to Access the Application Page.
  • Once You Can See the Job Openings, Click on the One That Interests You and is Suited to Your Qualifications.
  • Read Through the Job Description to Make Sure it is Your Intended Choice, and Then Click on ‘APPLY’.
  • Fill up the Application Form With as Many Details as Possible and Make Sure it is All Accurate. Once You Are Done, Double-check the Form to Make Sure There are No Mistakes.
  • After Double-checking The Form, Click Submit.
  • It is Advisable to Save the Form in Case it is Required for Future Reference.
Submission Link For AnyVan Vacancies 2024

In this Article, We Have Provided all The Information Posted by AnyVan So far. For More Information or More Updates, Regularly Click on The Apply Now Link and Apply by Checking

Apply Now

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