BAT Vacancies 2024 Apply Here BAT Careers

BAT Vacancies 2024 Apply Here BAT Careers Government Jobs Available Now In South Africa 2024. Latest British American Tobacco Job Vacancy 2024

BAT Jobs Everyonea’s Always in the Search for a Good Job- High Pay, Job Security, Space to Grow. It’s What We Prepare Our Whole Lives For. However, it’s Gotten More and More Difficult in Recent Years, With Population Growth and Companies Preferring Cheap Labour.

 British American Tobacco is Currently Hiring for a Few Posts in South Africa Government Jobs.

Below, We have Provided More Details on the Kinds of Positions Available, the Pay, How to Apply, and More.

BAT Vacancies 2024 | Apply Online For Service Management Analyst Job Opportunity

Working at BAT Jobs 2024 Vacancies: British American Tobacco is one of the leading South Africa Government Vacancies Jobs Providing Company. Based in South Africa, with its Main Base of Operations in Cape Town, they Specialize in Online Classified Advertising, Publishing, Payments and Venture Capital Investment.

Right now, British American Tobacco has a Few Job Openings they are Hiring For. Jobs Near Me at BAT in Cape Town, Western Cape. These Posts Will be Opening in South Africa, so For Those Who are Available to Work there or Wish to Work on an International Level, this Will be a Good Job Opportunity. No Deadline has Yet been Announced, but the Sooner You Apply, the Better Chances You Have.

Indeed Careers24 Jobs in South Africa. If You Wish to Know More, or Apply for a Job Position, You Can Click on This Link:

Job Summary For BAT Vacancies 2024

Last Date to Apply: As Per Hiring Organization Required
Hiring Organization  British American Tobacco Careers Vacancy
Job Profile Service Management Analyst
Salary R 3 600 000 per year
Job Location Jobs In Cape Town
Provinces Jobs In Western Cape
South Africa Government Jobs 2024

Full Job Description of BAT Vacancies 2024

As There are Several Job Positions That have Opened up, Each one Has its Own Job Description as Well, as Well as Slightly Different Requirements and Qualifications.

Whenever a Job Vacancy is Issued, there are Some Criteria Stated in the Eligibility Section That the Applied/ Interested Candidate has to Meet. Otherwise, they Won’t be Able to Get Selected for the Concerned Post.

Therefore, the Sections That a Candidate has to Match for this Vacancy are as Follows-

Full Details For Service Management Analyst Jobs

BAT is evolving at pace – truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!


SENIORITY LEVEL: Junior – Mid Management

FUNCTION: Digital Business Solutions

SALARY RANGE: Competitive salary + excellent benefits + market leading bonus


REPORTS TO: IDT Senior Service Service Management Analyst



Responsible for managing and monitoring IDT Service Level Agreements and ensuring that Service Providers meet the required service levels. The employee must make sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level target in delivering a world class user experience.


  • Analyse and review Service Performance against the SLAs, OLAs and XLA (UX – User Experience)
  • Maintains the regular Service Level review process with both the IT Customer and Service Provider which covers:
  • Review outstanding actions from previous Reviews.
  • Current Performance.
  • Reviews Service Levels and targets (where necessary).
  • Reviews underpinning agreements and OLAs as necessary
  • Agree with appropriate actions to maintain improve Service Levels.
  • Initiates any actions required to maintain or improve IDT Service Levels
  • Conducts annual (as appropriate) reviews of the entire Service Level Management Process and negotiates, agrees with, and controls any amendments necessary.
  • Ensures that appropriate changes are assessed for their impact on service levels
  • Responsible for managing services across the pillars
  • Budget holder for the LSC (Local Service Contracts) throughout the SOP cycle and engages with IT Demand including CAPEX spend for capturing any demand signals
  • Manages local services suppliers, including MWP services, if locally delivered
  • 1st level escalation point and focus for any End Market engagement activities
  • Monitors and ensure compliance for related to IT Services processes
  • Responsible for IT and EUS service delivery to BATSA across various business units including Trade, factory, and Commercial Business Unit.
  • Responsible for building and maintaining effective operational and tactical relationships in support of the supplier engagement model
  • Study incident statistics and reports on failures, trends, and successes. Suggestions to continuously improve process or procedure, as a result of analysis
  • Ability to follow BATSA and BAT Global business processes (i.e. structures, systems, and approval methods) while ensuring local suppliers align their internal processes to those of the broader BAT environments
  • Service Integration and Aggregation Management of multiple suppliers to ensure a smooth and seamless support process for projects and BAU.
  • Catalyst to innovation, customer centricity, collaborative arrangements, Incremental outsourcing, large scale outsourcing, deployment strategies, legacy systems decommission or retrofitting new technology with support of the Technology and Application Services pillars
  • Tactical sourcing process (Procurement, Legal External Affairs – LEX) ensure best value at lowest cost
  • Accountability and ownership of internal (General Management Audits) and external audits.
  • Risk management and compliance including yearly IT Service Continuity (ITSC) tests and ensuring DR (i.e. Redundancy) is up to standard.


  • Good communication skills: oral, written, presentation, facilitation
  • ITIL knowledge beyond theory.
  • Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels
  • Ability to work under pressure, handle stressful situations in a calm manner
  • Relationship management and conflict resolution skills
  • The ability to bring together and work with a team of people with varied backgrounds – business analysts, technical experts, process owners – to articulate and remedy service level issues
  • A good understanding of the organization’ services provided and customers/users
  • A good understanding of the organization’s business and how IT contributes to it
  • Innovative thinking with service quality, and its improvement, within limits of costs and business direction


At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

BATSA is an equal opportunity employer who believes in the power of a truly diverse workforce. Preference will be given to suitable candidates from designated groups as we aim towards achievement of our Diversity, Inclusion and Belonging strategy and Employment Equity plan.

For information regarding the way your information is processed by the South African legal entity to which you are applying, please see this Privacy Notice.

Be vigilant – BAT will never ask a job candidate for money for any reason, including paying for visa, work permits or pre-employment checks. If someone invites you to apply for a BAT role and asks for payment for these types of activities, it is not a legitimate BAT job.

How To Apply For BAT Careers 2024

BAT is Currently Recruiting, therefore, Those who are Interested and Possess the Above Required Qualifications, Can Apply to These Vacancies in the Following Manner:

  • Visit this Below link and Create a Account to Able to Access the Application Page.
  • Once You Can See the Job Openings, Click on the One That Interests You and is Suited to Your Qualifications.
  • Read Through the Job Description to Make Sure it is Your Intended Choice, and Then Click on ‘APPLY’.
  • Fill up the Application Form With as Many Details as Possible and Make Sure it is All Accurate. Once You Are Done, Double-check the Form to Make Sure There are No Mistakes.
  • After Double-checking The Form, Click Submit.
  • It is Advisable to Save the Form in Case it is Required for Future Reference.
Submission Link For BAT Vacancies 2024

In this Article, We Have Provided all The Information Posted by BAT So far. For More Information or More Updates, Regularly Click on The Apply Now Link and Apply by Checking

Apply Now

Disclaimer:- Welcome to Our Job News Portal ( Our Team Aggregates Information From Multiple Sources to Provide Information to The Candidates And Works to Reach You. Our Portal Will not Be Responsible For Any Kind of Mistake and Error in The Post / Article Made by Us. So You Check the Notification Details in The Official Website. After that Register the Application. Thanks You !!